TERMS & CONDITIONS

1. ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you," or "your") and extbo Casino ("extbo," "we," "us," or "our"), governing your access to and use of the extbo website located at https://extbo.cam and all associated services, games, software, and applications (collectively, the "Services"). By creating an account, accessing the website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately discontinue use of the Services and refrain from creating an account. Continued use of the Services following any amendments to these Terms constitutes acceptance of such amendments. We reserve the right to modify these Terms at any time, and it is your responsibility to review them periodically for changes.

extbo operates as an online casino and sportsbook platform exclusively for entertainment purposes. By using our Services, you agree to comply with all applicable laws and regulations in your jurisdiction, including but not limited to laws governing online gambling, gaming, and betting activities in the Philippines.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Age Requirement

You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is greater, to register an account with extbo. We strictly prohibit underage gambling. By registering, you represent and warrant that you meet the minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of funds.

2.2 Jurisdiction Restrictions

Our Services are intended for players located in jurisdictions where online gambling is legal and regulated. It is your sole responsibility to ensure that your use of extbo complies with all applicable local, state, and national laws. We do not accept players from jurisdictions where online gambling is prohibited. You agree not to access the Services from restricted jurisdictions, and any violation may result in immediate account termination and forfeiture of funds.

2.3 Account Registration

To use the Services, you must register for an account by providing accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile phone number. You are permitted only one account per person, household, IP address, and device. Creating multiple accounts is strictly prohibited and will result in closure of all accounts and forfeiture of balances.

You agree to keep your account credentials confidential and not share your username or password with any third party. You are solely responsible for all activity conducted under your account. If you suspect unauthorized access to your account, you must notify extbo customer support immediately.

2.4 Account Verification

extbo reserves the right to request identity verification documents including government-issued identification, proof of address, and payment method verification at any time. Verification is mandatory before processing withdrawal requests. Failure to provide requested documents within the specified timeframe may result in account suspension and withdrawal delays. All documents must be clear, legible, and valid.

3. DEPOSITS AND PAYMENTS

3.1 Accepted Payment Methods

extbo accepts deposits via GCash, PayMaya, bank transfer, and major credit/debit cards (Visa, Mastercard) from Philippine financial institutions including but not limited to BPI, BDO, Metrobank, and UnionBank. All deposits are credited to your account instantly upon successful processing. Minimum and maximum deposit amounts vary by payment method and are displayed during the deposit process.

3.2 Deposit Processing

Deposits are processed in Philippine Peso (PHP) unless otherwise specified. You are responsible for any fees charged by your payment provider or financial institution. extbo does not charge deposit fees. All deposits are final and non-refundable except in cases of processing errors or duplicate transactions.

3.3 Responsible Deposit Limits

You may set daily, weekly, or monthly deposit limits through your account settings as part of our responsible gaming commitment. Once set, limits cannot be increased immediately—increase requests require a 24-hour cooling-off period. Limit decreases take effect immediately. It is your responsibility to manage your gaming budget responsibly.

4. WITHDRAWALS

4.1 Withdrawal Processing

extbo processes withdrawal requests to GCash and PayMaya within 5-15 minutes, 24 hours a day, 7 days a week. Bank transfer withdrawals are processed within the same business day during banking hours. All withdrawal requests are subject to identity verification and compliance checks. We reserve the right to request additional documentation before approving withdrawals.

4.2 Withdrawal Requirements

Withdrawals must be made to a payment method registered in your name. You cannot withdraw to third-party accounts. Minimum withdrawal amounts apply and are displayed during the withdrawal process. You must wager your deposit amount at least once before requesting a withdrawal to prevent money laundering. Bonus funds and winnings from bonuses are subject to specific wagering requirements detailed in the bonus terms.

4.3 Withdrawal Limits

Daily, weekly, and monthly withdrawal limits apply based on your account status and VIP tier. Standard withdrawal limits are PHP 50,000 per day, PHP 200,000 per week, and PHP 500,000 per month. VIP players may qualify for higher limits. extbo reserves the right to pay large winnings in installments over time.

4.4 Withdrawal Cancellation

You may cancel a pending withdrawal request at any time before it is processed. Once processed, withdrawals cannot be reversed. Funds returned to your account from cancelled withdrawals are immediately available for gaming or re-withdrawal.

5. BONUSES AND PROMOTIONS

5.1 Bonus Terms

All bonuses and promotions offered by extbo are subject to specific terms and conditions detailed in the individual promotion descriptions. Unless otherwise stated, bonuses require wagering requirements ranging from 20x to 40x the bonus amount before winnings can be withdrawn. Bonus funds and real money funds are segregated, and real money is always wagered first.

5.2 Bonus Eligibility

Bonuses are available to eligible players who meet the specified criteria for each promotion. Players with multiple accounts, players abusing bonuses, or players engaging in fraudulent activity are ineligible for bonuses and may have their accounts closed. extbo reserves the right to void bonuses and winnings obtained through bonus abuse.

5.3 Bonus Expiration

Bonuses and promotional funds expire after the specified validity period stated in the promotion terms, typically ranging from 7 to 30 days. Expired bonuses and any associated winnings are automatically removed from your account. It is your responsibility to use bonuses within the validity period.

6. GAMING RULES AND CONDUCT

6.1 Fair Play

All games offered by extbo use certified Random Number Generators (RNG) to ensure fair and random outcomes. Game results are final and cannot be disputed except in cases of proven technical malfunction. You agree to play games fairly and not use any software, bots, or systems designed to exploit game mechanics or gain unfair advantages.

6.2 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination and forfeiture of funds:

• Creating multiple accounts or using accounts belonging to other persons
• Collusion with other players or third parties to manipulate game outcomes
• Using automated systems, bots, or software to play games
• Exploiting software bugs or technical errors for financial gain
• Engaging in bonus abuse, arbitrage betting, or other advantage play techniques
• Depositing funds from fraudulent or stolen payment sources
• Laundering money through the platform
• Providing false or misleading information during registration or verification
• Harassing, threatening, or abusing other players or staff members

6.3 Game Malfunctions

In the event of a game malfunction, all affected bets and payouts are void. extbo will refund stakes for voided bets but is not liable for potential winnings from malfunctioning games. Software errors, disconnections, or display errors do not void game outcomes—results are determined by server-side calculations and are final.

7. RESPONSIBLE GAMING

7.1 Self-Exclusion

extbo is committed to promoting responsible gaming. Players who wish to take a break from gaming may activate self-exclusion for periods ranging from 24 hours to permanent closure. During self-exclusion, you will be unable to access your account, deposit funds, or receive promotional communications. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

7.2 Deposit and Loss Limits

You may set deposit limits and loss limits through your account settings at any time. These tools help you maintain control over your gaming activity and budget. We encourage all players to use these features responsibly and to seek help if gaming becomes problematic.

7.3 Problem Gambling Resources

If you believe you have a gambling problem, we encourage you to seek help from professional organizations. Resources are available through local support services and international organizations specializing in problem gambling treatment and counseling.

8. INTELLECTUAL PROPERTY

All content on the extbo website including but not limited to text, graphics, logos, images, software, and game content is the property of extbo or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission.

9. LIMITATION OF LIABILITY

extbo and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services, including but not limited to loss of profits, data, or goodwill. Our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the amount deposited into your account in the 90 days preceding the claim.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless extbo and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms, violation of applicable laws, or infringement of third-party rights.

11. DISPUTE RESOLUTION

Any disputes arising from these Terms or your use of the Services shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration in accordance with applicable Philippine arbitration rules. The arbitration shall be conducted in English, and the decision shall be final and binding on all parties.

12. TERMINATION

extbo reserves the right to suspend or terminate your account at any time, with or without notice, for any reason including but not limited to breach of these Terms, fraudulent activity, or at our sole discretion. Upon termination, you forfeit all bonuses and promotional funds. Real money balances will be returned subject to completion of verification procedures and deduction of any outstanding fees or chargebacks.

13. AMENDMENTS

We reserve the right to amend these Terms at any time by posting updated terms on the website. Continued use of the Services following amendments constitutes acceptance of the revised Terms. Material changes will be communicated via email or account notification. It is your responsibility to review the Terms periodically.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and extbo regarding the Services and supersede all prior agreements and understandings.

16. CONTACT INFORMATION

For questions regarding these Terms and Conditions, please contact our customer support team via:

• 24/7 Live Chat available on the website
• Email: [email protected]